The Situation
He knew the garage was damaged. He wasn't sure about the house.
A significant hail event moved through Lampasas County in late April 2025. James had watched it from his front porch — large stones, sustained cell, roughly twenty minutes of heavy hail across the property. The day after, he walked out to the detached garage and could see the damage clearly: dented ridge cap, granule streaks down the face of the shingles, and one corner of the garage roof where the surface mat had cracked through on impact. That one he was confident about.
The main house was less obvious. The shingles looked mostly intact from ground level. He wasn't sure if the storm had hit it the same way, or if the garage just happened to take the worst of it. He called Red Roan, he said, because he wanted someone to tell him the truth before he bothered with an insurance call that might go nowhere.
We inspected both structures the same afternoon. The garage had 30+ documented impact points. The main house, once we were up on it, had over 60 — more damage than the garage, just not as visible from the ground because the shingle color was darker and the impacts hadn't broken through the surface granules yet. Both roofs were also at end-of-life on age; the main house was 18 years old and the garage was original to the build, likely 22 years. The storm gave both a legitimate path to full replacement.
We prepared a combined inspection report covering both structures, documented on separate sections of the same claim package, and submitted to Allstate. The key to getting both approved in the same claim was making clear they were on the same property, affected by the same event, and that the age of both roofs made repair an unreasonable remediation — replacement was the appropriate outcome under the policy terms.
Main house: 60+ impact points documented for Allstate claim
Garage tear-off, day two — same crew carried straight from the house
Finished — OC Duration Estate Gray on both structures
What We Did
Two structures. Two days. One coordinated job.
Allstate approved the full replacement claim for both structures about three weeks after submission. James called us the same day the approval came through.
We planned the job as a two-day sequential sequence: main house on day one, detached garage on day two. This minimised disruption to the property, allowed the same crew to carry their knowledge of the site straight from one structure to the next, and let us do a single coordinated cleanup at the end of day two rather than two separate teardowns.
Day one, main house: full tear-off of 1,900 square feet, deck inspection, replacement of two softened plywood sections near the north valley, synthetic underlayment across the field, ice and water shield at all eaves and valleys, Owens Corning Duration architectural shingles in Estate Gray installed with a 6-nail pattern. New pipe boots, vent covers, and ridge cap throughout. Ridge vent installed continuously along the peak.
Day two, detached garage: same process at the 400 square foot garage structure. Tear-off, deck inspection, full underlayment, matching Duration shingles and trim. The garage was straightforward — lower pitch, simpler geometry — and the crew had it wrapped up by early afternoon. Final cleanup of both structures was done the same day: full debris removal, magnetic sweep of both the main yard and the driveway approach to the garage.
James was home for the walkthrough on both days. He said afterward that having the same crew handle both jobs on consecutive days made the whole process feel like a single project rather than two separate ordeals. That was the point.
Project Specs
- Location
- Lampasas, TX
- Completed
- May 2025
- Main House
- 1,900 sq ft
- Detached Garage
- 400 sq ft
- Total Area
- 2,300 sq ft
- Material
- Owens Corning Duration — Estate Gray
- Fastening
- 6-nail pattern (high-wind rated)
- Underlayment
- Synthetic + ice & water shield at eaves/valleys
- Duration
- 2 days (structures sequenced)
- Insurance
- Allstate — both structures approved
- Warranty
- OC lifetime limited + 5-yr workmanship
Why both structures got approved
Getting a second structure approved in the same claim is not automatic. The key is documentation that clearly ties both structures to the same weather event, with impact counts that support replacement over repair, and an age-of-roof analysis that shows repair would not restore the property to pre-storm condition.
Most contractors only look at the structure the homeowner calls about. We inspected both because we saw the storm track. That's the difference between a partial approval and a full one.
Key outcomes
- Both structures replaced with matching materials — cohesive appearance
- Coordinated two-day schedule eliminated second mobilisation cost
- Single cleanup pass at end of day two
- Both roofs on new 5-year workmanship warranty from the same job
- Insurance handled start to finish — James reviewed and signed, nothing else
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